Policies, Procedures and Forms

Access and Equity, Cancellation and Refunds, Complaints and Appeals, Confidentiality, Discrimination, USI

PDF files to download

Forms
`Appeals Form`
`Assessment Appeal Form`
`Certificate Re-issue Form`
`Complaint Form`
`Refund Request Form`
`RPL Course Credit Application Form`
`RPL Process Flow Chart`
`Student Records Request Form`
`Withdrawal Request Form`

Policies & Procedures
`Access and Equity Policy`
`AQF Certificate Issuance Policy`
`Cancellation And Refund Policy`
`Complaints and Appeals Policy`
`Consumer Protection Policy`
`Credit for Prior Studies Policy and Procedure`
`Deferral Suspension Cancellation Policy`
`Discrimination Harrasment and Workplace Bullying Policy`
`Enrolment Policy and Procedure`
`Privacy Confidentiality Policy`
`Recognition of Prior Learning Policy`
`Training Package Transition Policy`
`USI Policy and Procedure`